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Privacy Policy

Rentals Direct Privacy Policy:

This privacy policy sets out how Rentals Direct uses and protects any information that you provide by use of this website.

We at Rentals Direct care about your privacy and make sure that it is protected, so you can be confident that when we ask you to share some information with us, it is only used in accordance with the statement of this Privacy.

We might change Rentals Direct Privacy Policy to update this page. Thereby, if you use this page, you should check it now and then to ensure that you agree with any new changes. This policy is effective from 25 May 2018.

When you share certain information when you search or list a property on Rentals Direct, you agree to this Privacy Policy as well as to our Terms of Conditions.

Rentals Direct is compliant with all standards of the General Data Protection Regulation (GDPR).

Under this Privacy Policy, Rentals Direct holds the responsibility of your personal information and reference to the terms “Rentals Direct,” “we,” “us,” or “our,” alludes to the Rentals Direct Agency.

1. Information We Collect

Rentals Direct only collects the minimum information needed to service our clients. We may collect the following information:

Rentals Direct only collects the minimum information needed to service our clients. We may collect the following information:

1.1 Inquiry:

1.2 Booking:

1.3 Payment Information:

1.3.1 Financial Information

We collect such information when you use the Payment Services on our site to process payments like information connected to your credit card or bank account.

1.3.2 Transaction Information

We also collect information that is related to your transactions on the Rentals Direct website, including the amounts charged, the time and date of making the transaction, etc.

Rentals Direct collects all this information to understand your needs and easily provide you with the service you have booked.

1.4 Cookies

A cookie is a small file that requests to be downloaded into your computer. When you agree to use cookies on a certain site, they help you keep track of your activity on that site. For example, if you rent a house on Rentals Direct, all your personal information you provide will be saved, and you won’t have to give them again when you return to the site and want to make another purchase.

Cookies help us gather information that you only allow to be shared with us, and we use them to improve our site, analyze website traffic, as well as to meet your needs easily.

Rentals Direct website might also use Google Analytics to collect statistics when it comes to the usage of the site including cookies. Google can group the data they collect from their services and Rentals Direct does not hold any control of this collection. Therefore, we advise you to read Google’s Privacy Policy for more details.

How long we retain your personal information?

We usually retain your personal information as much as it is needed to comply with our legal obligations, and as long as you consent under the Rentals Direct Terms and Conditions and this Privacy Policy. If you no longer want to use our site, then you should contact us to remove your personal information.

2. How we use the information we collect

We usually retain your personal information as much as it is needed to comply with our legal obligations, and as long as you consent under the Rentals Direct Terms and Conditions and this Privacy Policy. If you no longer want to use our site, then you should contact us to remove your personal information.

2.1 improving and developing the Rentals Direct website

2.2 Creating a safer environment

2.3 Improving and providing advertising

Sharing & Disclosure

3.1 Sharing with your permission

Rentals Direct may share your personal information at your discretion or as stated at the time of sharing.

3.2 Sharing information between guests and hosts

We might share certain personal information with other Members for the purpose to make bookings easier such as:

We don’t share any information connected to payout or billings with other Members!

3.3 Public Information

The Rentals Direct website lets you publish information that is visible to the general public such as:

When you provide personal information publicly on the Rentals Direct website, it can be indexed through third-party search engines, which we don’t control. They can use caches that contain the personal information you shared with us.

3.4 Service Providers

Sometimes, we might use a variety of third party service providers to help Rentals Direct provide services such as:

When these providers use your personal information to help us with the services we offer, their access to your information is limited, and they are bound to use them with consistency to our Privacy Policy.

3.5 Additional Services By Hosts

When these providers use your personal information to help us with the services we offer, their access to your information is limited, and they are bound to use them with consistency to our Privacy Policy.

To better coordinate the stay of the Guests, Hosts may also share information with third parties such as:

3.6 Rentals Direct Payments

Rentals Direct Payments can share personal information for the purpose to:

3.7 Disclose Of Your Personal Data

Rentals Direct may disclose your information to governmental authorities, law enforcement, courts or authorized third parties. Should such disclosure by law is necessary:

Members will be notified about these requests unless:

However, in some cases, if there is not any notice for these reasons, Members will get a notification about the request once we make sure there are no any risks, or we are not legally prohibited.

3.8 Widgets

On some of the Rentals Direct partners, some parts of the site may be displayed by using widgets or APIs such as your listing site. In such cases, your personal information that you have shared on your profile will also be displayed.

3.9 Tax Authorities

In jurisdictions where we facilitate the Collection and Remittance of Occupancy Taxes as described in the “Taxes” section of the Terms of Service, Hosts and Guests expressly grant us permission, without further notice, to disclose Hosts’ and Guests’ data and other information relating to them or to their transactions, bookings, Accommodations and Occupancy Taxes to the relevant tax authority, including, but not limited to, the Host or Guest’s name, listing addresses, transaction dates and amounts, tax identification number(s), the amount of taxes received (or due) by Hosts from Guests, and contact information.

3.10 Business Transfers

Due to some reasons such as reorganization, bankruptcy, acquisition, a sale of assets, etc., Rentals Direct might transfer, sale, or share all or some assets including your personal information. In the case of this event, you will be notified before transference of information and will be subject to the overtaking privacy policy.

3.11 Aggregated Data

Rentals Direct might as well share:

4. Additional Information

4.1 Analyzing Your Communications

Rentals Direct has the right to review and analyze your communications on the website for:

4.2 Google API - Maps / Earth

Some parts of the Rentals Direct website use the services of Google Maps/Earth, and Google Maps APIs and their use is subject to the Privacy Policy and Terms of Use of Google.

5. Your Choices

5.1 Access and Update

If you like to review, delete, or update your information as a property owner on our site, then simply log in into your account and review your profile and account settings.

Moreover, if you identify some inaccuracies in your information on our site, we will make the necessary corrections. You can also contact us if you like some information of yours to be updated or changed.

It is possible that we may not be able to delete your personal information without deleting your user account. Persons or entities not on the account will not be permitted to access personal information. In order to verify your identity, you may be required to provide personal information related to the account in order to access any records. We may not approve a request to change or delete personal information if we have a reason to believe that the information is incorrect or violation of any legal requirements or laws.

Rentals Direct will honor any legal right to access, alter, or erase your personal information. To request access and to find out whether any fees may apply if permitted by the applicable state, federal, or national law (outside of the United States), please contact us.

5.2 Account Cancellation

For information on how to cancel your Rentals Direct Account, contact us at [email protected]

5.3 EU Residents: Review and Update Your Information

If you are an EU resident, you can ask for a writing copy of the personal data we hold, which you will receive not any longer than 40 days after you have received a valid request in writing.

Therefore, to access your personal data, we might require a proof of identification to verify your access request.

If you find that the information we hold about you is not correct, you can contact us to change it. Correspondingly to the data protection legislation, we might also request to delete your personal data, and you will be notified within 40 days of your valid request about the relevant action taken.

5.4 EU Residents: Access and Challenge Information Provided to Us by Third Parties

As part of our fraud detection, prevention, and risk assessment efforts, you have the right to challenge information provided by third parties if all of the following factors apply:

We make such decisions based on risk assessments and automated checks.

To verify your request, we may require proof of identity.

6. Security

Rentals Direct cares about your personal data and assures their confidentiality. For that reason, we update and implement physical, administrative, and technical security measures, to make sure your information stays safe from alteration, loss, destruction, or unauthorized access.

However, the Internet is not an environment that is 100% secure, and we cannot assure the security of the storage or transfer of personal data.

Within 72 hours of first becoming aware of a data breach, we will make legally-required disclosures of any breach of the security, confidentiality, or probity of your unencrypted electronically stored personal information.

You will be notified via email within a prompt timeframe and without unreasonable delay.

To ascertain the scope of the breach and reinstate the integrity of information systems, the notification will be consistent with the needs of law enforcement or other means necessary.

6.1 What Data Breach Procedures We have in Place

We have 24/7 server monitoring from our hosting company. We get notified within 5 minutes if something goes down so we can take action. We have 24/7 server monitoring from our hosting company. We get notified within 5 minutes if something goes down so we can take action.

7. Links to Other Websites

Rentals Direct might contain links to other sites of interest. When you click them, you should be aware that we don’t control the sites where you will land with clicking.

Therefore, Rentals Direct is not responsible for all the information you provide, nor for their privacy or protection while you visit these websites, and the statement of this Privacy Policy does not govern them. We advise you to look at the Privacy Policy of these sites to exercise caution.

8. Our Policy Towards Children

Rentals Direct is not directed to persons under the age of 18. If a parent or guardian becomes aware that her or his child has provided us with personally distinguishable information without their consent, they should contact us at [email protected]

Rentals Direct does not want to collect personally distinguishable information from children under the age of 18. If we become aware that a child under 18 has provided us with personally distinguishable information, we intend to delete such information from our files.

9. Changes to This Privacy Policy

Rentals Direct has the right to make any changes at any time regarding this Privacy Policy in accordance with this provision. Once we update it, we will change the date when it was last updated at the top of this page.

You will also be notified about the updates by email within 30 days before the date the Policy becomes effective. If you do not agree with the updated version of the Policy, you can cancel your Account. However, if you do not cancel it before the date becomes effective, your continued access would mean that you accept the changes.

10. Contact

If you might have any complaints or questions about this Privacy Policy or Rentals Direct’s information handling practices, you may contact us at:

[email protected]